The app

What is Hey Oscar?
Hey Oscar is an entertainment companion that recommends films and series based on your cinema profile and your mood right now — in theaters or across your streaming platforms. It doesn't stream any video content itself; it points you to where a title is available, for informational purposes.
How do the recommendations work?
A first questionnaire reveals your unique cinema profile. Then, every time you use the app, a short questionnaire captures your mood right now. Oscar blends both to suggest targeted titles, with a compatibility score. The more you use it, the more your relationship with Oscar grows, and the sharper his recommendations get.
Is Hey Oscar available in English?
Yes, the app and the site are available in French and English. The language adapts automatically to your device's language, and you can switch it at any time.
When will the app be available on the App Store and Google Play?
Hey Oscar is in active development. The official launch on the App Store and Google Play is coming — for any question about availability, write to us.

Account & privacy

Do I need an account?
Yes, an account (created via Apple or Google) is required for most features. You must be at least 14 to create your own account. Children under 14 can have a profile managed by a parent or guardian inside their account.
Is my personal information protected?
Yes. Our handling of your information complies with Québec's Law 25 and PIPEDA. Full details — what we collect, why, and your rights — are in our privacy policy.
How do I delete my account or my data?
You can stop using the app and delete your account at any time. For a deletion request or any question about your rights, write to support@heyoscar.ca.

Features

What's the relationship with Oscar (levels and XP)?
Every interaction with Oscar (a session, a message, feedback, a completed quest...) earns XP and grows your relationship, across 10 levels — the higher the level, the richer the relationship. See the full breakdown on the homepage.
Is the accuracy percentage tied to my relationship level?
No — they're two distinct indicators. Your relationship level reflects the XP you've accumulated over time. The accuracy percentage measures something else: how well Oscar knows you (your profile, your activity) and how accurate his past recommendations have been (the films he suggested that you actually liked). See the full breakdown on the homepage.
Can I use Oscar as a couple, with family, or with friends?
Yes. Group sessions combine every participant's profile and mood to find a film or series everyone will enjoy — handy as a couple, with family, or with friends.
What is Oscar Chat?
Oscar Chat is the app's conversational companion: you can tell it about your tastes, ask for suggestions, or just chat about movies. It learns from your conversations to refine your profile.

Oscar+ subscription

Is Hey Oscar free?
Core features are free (and may include advertising). The paid Oscar+ subscription unlocks advanced features. Full details are in our terms of use.
How do I manage or cancel my Oscar+ subscription?
Oscar+ is managed directly in your App Store or Google Play account settings, depending on your device. Cancellation takes effect at the end of the current billing period — no commitment beyond that.

Help & support

I found a bug or an issue with my account — what do I do?
Write to support@heyoscar.ca describing the issue — our team replies within 24 hours.
How do I reach you for anything else (partnership, press, an idea)?
For any general question, write to info@heyoscar.ca — or visit our Contact page.