Last updated: June 6, 2026
Effective date: June 6, 2026
1. Acceptance of Terms
These Terms of Use (the "Terms") govern your access to and use of the Hey Oscar mobile application (the "Application"), provided by Hey Oscar Inc. ("Oscar," "we," "our").
By downloading, accessing, or using the Application, you agree to be bound by these Terms. If you do not accept these Terms, do not use the Application.
2. Description of Service
Oscar is an entertainment companion that recommends films and TV series based on your mood and preferences. Recommendations are provided for informational and entertainment purposes only. Oscar does not stream video content and is not affiliated with any viewing platform; it may indicate where a title is available as a reference only.
3. Eligibility
You must be at least 14 years old to create an account and use the Application independently. By using it, you confirm that you meet this requirement.
Children under 14 may not create their own accounts; they may only have a profile created and managed by a parent or guardian within that person's account (see the Family Profiles section). The parent or guardian remains responsible for the minor's use of the Application and consents to the processing of the child's profile information.
4. User Account
To access certain features, you must create an account (including via Apple or Google). You are responsible for:
- the accuracy of the information you provide;
- the confidentiality of your login credentials;
- all activity carried out under your account.
You must notify us immediately of any unauthorized use of your account.
5. Family Profiles and Minors
The Application allows you to create family profiles so that each household member receives recommendations tailored to their profile. The following rules apply:
- The account holder is responsible for their account and all profiles attached to it.
- A profile for a child under 14 may only be created by a parent or guardian, within their own account. The child does not create a separate account.
- By creating a child's profile, the parent or guardian confirms parental authority and consents, on behalf of the child, to the use of the Application and to the processing of the child's profile information in accordance with the Privacy Policy.
- The parent or guardian is responsible for supervising the minor's use of the Application and may modify or delete the child's profile at any time.
We reserve the right to suspend or delete any profile created in violation of these rules.
6. Licence
Subject to your compliance with these Terms, we grant you a personal, limited, non-exclusive, non-transferable, and revocable licence to use the Application for personal, non-commercial purposes.
7. Acceptable Use
You agree not to:
- use the Application for illegal or unauthorized purposes;
- attempt to access, copy, or extract the Application's code, data, or infrastructure (reverse engineering, scraping, etc.);
- disrupt or compromise the security or proper functioning of the Application;
- circumvent usage limits of any API or integrated third-party services;
- use the Oscar Chat feature for abusive, illegal, or harmful purposes.
8. Intellectual Property
The Application, its name, its character "Oscar," its interface, design, and original content are the property of Oscar or its licensors and are protected by intellectual property laws. No rights are granted to you beyond the licence set out in Section 6.
9. Third-Party Content and Data
9.1 The Movie Database (TMDB)
Film and series data (titles, posters, synopses, ratings, availability) is sourced from The Movie Database (TMDB).
This product uses the TMDB API but is not endorsed or certified by TMDB.
9.2 Streaming Platforms
Availability information (streaming platforms) is provided for reference only and may be inaccurate or out of date. Oscar is not responsible for the content, terms, or availability of third-party services.
9.3 Oscar Chat (Conversational Companion)
Oscar Chat lets you interact with the Oscar companion. Its responses are generated by Oscar's internal algorithm, using rules and keywords, without any third-party AI service. Responses are provided for entertainment purposes, may be imperfect or incomplete, and do not constitute professional advice.
10. Disclaimer of Warranties
The Application is provided "as is" and "as available," without warranty of any kind, express or implied. We do not guarantee that recommendations will be accurate, relevant, complete, or uninterrupted, or that the Application will be error-free. Recommendations are subjective and provided for entertainment purposes.
11. Service Availability
We may modify, suspend, or discontinue the Application or any of its features, in whole or in part, at any time and without notice, including to improve functionality, ensure security, perform maintenance, or add or remove features. We do not guarantee uninterrupted, timely, or error-free access to the Application.
12. Oscar+ Subscription
Some Application features are offered for free, while others require a paid subscription ("Oscar+").
- Billing: Oscar+ subscriptions are sold and billed through Apple's App Store or Google Play, depending on your device. Payment is charged to the account associated with your Apple ID or Google account at the time of purchase.
- Auto-renewal: Unless otherwise indicated, the subscription automatically renews at the end of each period at the then-current rate, unless cancelled at least 24 hours before the end of the current period.
- Management and cancellation: You may manage or cancel your subscription at any time in your App Store or Google Play account settings. Cancellation takes effect at the end of the current billing period.
- Free trial: If a free trial is offered and you subsequently subscribe to a paid plan, any unused portion of the trial is forfeited.
- Price changes: We may modify Oscar+ pricing. Any changes will be communicated to you and will apply to subsequent billing periods.
- Refunds: Refunds are governed by the policies of Apple's App Store or Google Play, as well as applicable law.
13. Limitation of Liability
To the extent permitted by applicable law, Oscar and its co-founders shall not be liable for indirect, incidental, special, or consequential damages arising from the use or inability to use the Application. Nothing in these Terms limits any rights you may have under applicable consumer protection laws.
14. Indemnification
You agree to indemnify and hold Oscar harmless from any claims, losses, or expenses arising from your violation of these Terms or your illegal use of the Application.
15. Suspension and Termination
We may suspend or terminate your access to the Application, without notice, in the event of a breach of these Terms. You may stop using the Application and delete your account at any time.
16. Modifications
We may modify these Terms from time to time. You will be notified of any material changes. Your continued use of the Application after the changes take effect constitutes your acceptance of the revised Terms.
17. Governing Law and Jurisdiction
These Terms are governed by the laws of the Province of Quebec and the applicable laws of Canada. Any dispute shall be subject to the exclusive jurisdiction of the courts of the judicial district of Montreal, subject to any mandatory consumer rights under applicable law.
18. Contact Us
For any questions regarding these Terms:
- Email: demandeaoscar@gmail.com
- Address: Montreal, Quebec, Canada